Case Study: NewSmiles Dental – Managed IT Totalcare Client

Formerly known as Pacific Family Dental, New Smiles in Sherwood, OR was a small general dentistry office with five rooms and an unstable network and dental practice management system when we first started working with them. They were using overflow capacity at an Orthodontics office and the office manager was having to spend almost 50% of her time resolving IT issues and not able to focus on her patient duties and coordinating the staff.

Supporting their growing patient base

ComputerHABITS initially worked to resolve the systems issues and and then partnered with the doctors and staff to help them design and build a new 15 room facility across town. Since the completion of the new office several years ago it has evolved into a state of the art facility utilizing leading edge 3D and digital technology such as a 3D conebeam unit, Cerac milling machines, digital IO sensors and cameras and offering far more services to their patients than general dentistry. For over 10 years, ComputerHABITS has been working with the office supporting their growing patient base and technology needs. We are invested in the success of the practice and are committed to being an integral part of their team.

"Our practice has worked with Computer Habits for over 10 years. They are very quick to respond to requests for IT support. We have found them to be knowledgeable about the dental industry and the software and systems we use."

- Ursula, Treatment Coordinator - www.newsmiles.com

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